Shipping & Returns
Prices
All prices on our website are displayed in Australian Dollars (AUD) and include 10% GST (Goods and Services tax).
Payment
Orders can be paid with credit cards (VISA, Mastercard, American Express), Paypal, Zippay and Afterpay.
No credit card numbers are stored with LikeSpikes.
Returns
LikeSpikes offers a 100% money back guarantee. A complete order can be returned to LikeSpikes within 14 days of receiving it for a full refund or credit. (All items must be unused and in their original packaging) Faulty items can be returned (used or unused) within 60 days of receiving them. All returns must be sent to LikeSpikes, PO Box 333, South Fremantle 6162. A return authorisation number must be obtained prior to returning any items by sending LikeSpikes an email quoting the order or invoice number the returned item(s) relate to and the reason for the return. It is at the discretion of LikeSpikes to accept or deny any return request.
Shipping and shipping charges
Australian orders
LikeSpikes uses Australia Post Express. A tracking link is emaied to the customer once an order is shipped.
The shipping charge is $7.95 per order and orders of $40.00 and over are shipped free of charge.
International orders
We don't currently ship internationally.
Delivery times
Delivery times are 7-10 days from time of order. If an order can not be delivered within these times, we will contact the purchaser via email advising of the reason for the delay and to offer altermative items or to have the order cancelled.
Backorders
LikeSpikes does not keep backorders. Should we be unable to send a complete order, the remaining items will be automatically canceled and a refund for these items will be issued via the original payment method.
